Privacy Policy

Last updated: April 2026

This Privacy Policy describes how Hush & Trim, a registered trade name of PropertyVouch LLC, collects, uses, and protects information about you when you visit hushandtrim.com or use our services.

By using our website or booking our services, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly

When you book a service, join our waitlist, or contact us, we may collect:

  • Your name

  • Email address

  • Phone number

  • Service address including street, city, and zip code

  • Town and county

  • Information about your property including lot size, gate or access codes, presence of irrigation systems or invisible fencing, and pet information

  • Payment information processed securely through Stripe

  • Special instructions or notes you provide at booking

  • Your response to how you heard about us

Information collected automatically

When you visit our website, we and our service providers may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on each page

  • Referring website

  • Cookie identifiers

This information is collected through Squarespace's built-in analytics tools and Google Analytics.

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your bookings

  • Charge your payment method for services rendered

  • Communicate with you about your bookings including confirmations, reminders, and updates

  • Send marketing emails and SMS messages about our services, promotions, and seasonal offerings, where you have consented to receive them

  • Notify waitlisted customers when new services become available

  • Verify your property details including lot size using public parcel data

  • Improve our website and services using analytics data

  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information to third parties.

We share your information only with the following service providers who help us operate our business:

  • Squarespace — website hosting and analytics

  • Acuity Scheduling — online booking and appointment management

  • Stripe — payment processing

  • Google Analytics — website analytics

Each of these providers has their own privacy policy governing how they handle data. We encourage you to review their policies.

We may also disclose your information if required to do so by law or in response to a valid legal request.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us and our service providers understand how you use our website.

We use cookies for the following purposes:

  • Essential website functionality through Squarespace

  • Analytics and performance measurement through Google Analytics

  • Remembering your preferences

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

5. Marketing Communications

If you provide your email address or phone number, you may receive marketing communications from us about our services, seasonal promotions, and new offerings.

You can opt out of marketing emails at any time by clicking the unsubscribe link in any email we send you. You can opt out of SMS messages by replying STOP to any message we send.

Opting out of marketing communications will not affect transactional messages related to your bookings.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you would like us to delete your information, please contact us and we will do so unless we are required to retain it by law.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Payment information is processed by Stripe and is never stored on our servers. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

8. Children

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it promptly.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, please contact us through our contact form.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted here with a revised date. Continued use of our website or services after an update constitutes your acceptance of the revised policy.

11. Contact

If you have questions about this Privacy Policy, please contact us through our contact form.